Reactivation Strategy: Campaign Management


Acquiring high LTV users is a big challenge, and retaining and keeping them engaged is yet another. In fact, many apps are failing to maintain user interests and keep them interested for a long duration. Which has led to the increased use of retargeting strategies by many app marketers. Retargeting campaigns are designed to bring back lapsed users who have stopped interacting with an app over a period of time by driving them to re-install the app or complete post-install actions. The concept of retargeting is simple: the ad redirects the user to the app store if they uninstalled the app, or launches the app if not uninstalled.

Creating Reactivation Lists

There are two ways to create reactivation lists:

  • Aarki creates user lists using the necessary postbacks (installs, opens, revenue events) sent by the advertisers
  • Advertisers create user lists internally or via DMPs and share them with Aarki.  

Let’s shed some light on these. Here are the rules for user list creation, if you choose the first option:

  • Advertisers enable non-attributed data to identify user behavior
  • Using open events, Aarki will build a user list that includes users who have been inactive for the last X days and will set different targets by user list
  • Advertisers can also provide criteria for user list building as long as postbacks are sent to us

If you prefer to create user lists by yourselves, here are some options for sharing audience segments with Aarki:

  • Share segments via Aarki’s audience API
  • Aarki is fully integrated with mParticle to receive audience segments
  • Aarki can receive the retargeting segments via cloud or email

Campaign Optimization

Aarki has run retargeting campaigns using a variety of ad formats, including native, video, interactive, playable, and interstitial. Leveraging proprietary machine learning algorithms, we conduct analyses of how the users engage with an ad. This enables us to consistently deliver strong app marketing performance based on the app marketers’ retargeting goals.

By leveraging the latest generation of Aarki machine learning models to manage the CPM bid, Aarki is able to optimize on KPIs like CPC, CPI, and ROAS.

A lot of the heavy lifting in terms of optimizing performance is done by our algorithms. However, aside from creative and technology, there’s more to running a successful campaign. Here is an example where active campaign management drove high performance:


The advertiser launched a relatively new game. The goal of the campaign was to keep the users, who had downloaded and played the game, active. As this was a newer title, we did not have a lot of historical player data to drive a retargeting strategy and pre-train our bidding models. We had a very general retargeting list, which required a different approach.  

At the initial phase of the campaign, we maximized the geos and ran the ads globally.

Campaign managers were hands-on in optimizing the campaign, tracking the daily performance and analyzing historical data. As a result, we identified the top performing audiences and increased targets for them. By bidding more aggressively in core countries, we were able to drive up ROAS and the install volume: ROAS increased by ~140% over the last 10 days while volume of installs increased by 95%.

At Aarki, we understand that the combination of powerful machine learning algorithms and strong campaign management leads to app marketing success, especially when you don’t have much information about your target audience.

Interested in running a retargeting campaign? Give it a try and see the results for yourself.


Topics: Retargeting